Tourism and Travel Services & Experience
Tourism is one of Navigator Consulting’s most extensive areas of sector experience. We support investors, owners, operators, financial institutions, public authorities and tourism organisations in evaluating investments, developing tourism assets, improving operating performance and responding to structural changes in international travel.
Our work covers the complete tourism investment and operating cycle: concept development, market analysis, feasibility studies, business planning, financial modelling, due diligence, investment promotion, performance improvement, digital marketing, organisational development and staff training.
Our experience includes hotels and resorts, integrated tourism developments, marinas, villa groups, water parks, visitor attractions, destinations, travel agencies, tourism associations and sector wide development programmes. Assignments range from individual hospitality businesses to major tourism and property developments with investment values exceeding €1 billion.
Our Tourism and Travel Consulting Services include:
Tourism Investment Advisory
We prepare feasibility studies, business plans, investment memoranda and financial models for new and existing tourism investments. Our work supports investment decisions, financing, acquisition, development planning and negotiations with institutional and private investors.
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Tourism Product & Performance
We support tourism investors, owners and operators in developing new tourism products, repositioning existing assets and improving commercial and operational performance. Our work connects the tourism concept, customer experience, operating model and investment requirements with measurable financial results.
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Digital Transformation in Tourism
We support tourism businesses and organisations in using digital technology to increase direct sales, improve marketing performance, strengthen customer relationships and modernise internal operations. Our work integrates digital strategy, customer acquisition, booking journeys, data, CRM, automation and performance measurement.
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Tourism Organisation & Training
We support tourism companies, industry associations and public institutions in developing the organisational structures, management capabilities and workforce competencies required for consistent service delivery and sustainable growth.
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Food & Beverage Development & Repositioning
Navigator provides food and beverage concept development, repositioning and turnaround services for hotels, resorts, restaurants, cafés, bars, catering operations and the wider HORECA sector. We integrate customer experience, operations, technology and financial performance to develop new concepts and improve existing businesses.
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Tourism Consulting Services
Investment Advisory
Product & Performance
Digital Transformation
Training & Development
Food & Beverage
Project Experience
Selected Tourism & Travel Experience
Marina Redevelopment & Coastal Destination Feasibility Study
Private Investor | Greece | 2024-2025
Integrated feasibility and investment study for the rehabilitation of an underutilised Greek marina and its transformation into a mixed-use coastal destination combining marina operations, yacht services, retail, hospitality, recreation and complementary shore-based commercial development.
Heritage Property Acquisition & Cultural Redevelopment
Private Client | Cyprus | 2020–2021
Integrated investment and transaction advisory for the acquisition and redevelopment of a landmark listed property in central Limassol.
Rapid Hotel Investment Review: 8 Suite Greek Island Hotel
Client Confidential | Greece | 2022
Rapid investment due diligence for a proposed eight suite Greek island hotel, identifying major differences in capital expenditure, operating costs and EBITDA that led to a fundamental reconsideration of the investment case.
Rapid Hotel Investment Review: 190 Room Beachfront Hotel in Rhodes
Client Confidential | Rhodes, Greece | 2022
Rapid commercial, operational and financial review of a 190 room, 4 star beachfront hotel, including historical performance analysis, renovation planning, a five year turnaround strategy and support for the proposed sale to Greek and international investors.
Athens Apartment Portfolio: Acquisition, Renovation & Short Term Rentals
Private Investors | Athens, Greece | 2016
Developed a feasibility study, business plan and financial model for acquiring, renovating and operating a portfolio of 30 residential apartments in Athens professionally managed as short term tourism rentals.
Feasibility Study for the Conversion of an Historic Venetian Palazzo into a Five Star Boutique Hotel
Confidential Property Owner | Venice, Italy | 2015
Market, technical and financial feasibility analysis for the proposed €19 million conversion of a 15th century palazzo on Venice’s Grand Canal into a five star boutique hotel, assessing the commercial opportunity, heritage constraints and principal technical requirements.
Private Island Sale and Development Feasibility Study
Private Owners | Greece | 2014-2016
Navigator completed a feasibility study and property marketing assignment for a privately owned Greek island, assessing ownership, zoning, infrastructure and two principal development scenarios: a low density project comprising villas and an expanded residential or tourism development of approximately 2,000 square metres.
Integrated Beachfront Hotel and Villa Development, Crete
Private Investors | Crete | 2015–2016
Navigator developed an approximately €90 million mixed use property and tourism concept combining a beachfront hotel, private villas, hospitality facilities, property sales and a managed leaseback programme for generating recurring rental income.
Integrated Island Resort and Property Development Feasibility Study
Confidential Property Developer | Cycladic Islands, Greece | 2011-2014
Navigator developed the master plan, feasibility study, financial model and investment proposition for a proposed € 465 million integrated island resort comprising luxury villas, a boutique seafront hotel, a marina, restaurants, retail, leisure facilities and a managed villa leaseback programme.
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Planning a Tourism or Hotel Investment?
We work directly with investors, owners and management teams to structure hotel, resort or other investments (spas, golf, marinas, waterparsk), test the investment proposition and identify the commercial and financial issues that affect profitability and overall viability.
Need to Reposition your F&B Function?
We work with hotel owners, restaurant operators and management teams to reposition the F&B proposition, improve the customer experience and establish a practical turnaround plan for stronger revenue and profitability.
Cyprus Online CEM in Tourism Training Programme
Cyprus Chamber of Commerce & Industry, 2017
Greece Sithonia Hotel Sale: Investment Advisory
Client Confidential, 2016
Greece Evia Hotel Sale: Advisory and Investment Promotion
Client Confidential, 2016
Cyprus Tactical Tourism Marketing Training
Cyprus Chamber of Commerce & Industry, 2015
Cyprus Tourism Online Marketing Training
Cyprus Chamber of Commerce & Industry, 2015
Cyprus Tourism Online Marketing Solutions
Cyprus Chamber of Commerce & Industry, 2013
Greece Santorini 5* Hotel Resort Sale
Client Confidential, 2013
Greece Epidavros Hotel Feasibility Study
Client Confidential, 2011
Cyprus Tourism Effective Web Design and Online Marketing
Cyprus Chamber of Commerce & Industry, 2010
Russia: Tourism Training College Strategic Review
International Tourism Academy, 2003
Cyprus Institutional Strategy Development
Association of Cyprus Travel Agents, 2001
Leonardo da Vinci: Cultural Heritage Tourism Network (CHTN)
Consortium, 1998