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Business Process Re-Engineering

Business process re-engineering (BPR) is a process by which core organisational functions and tasks are optimised for greater efficiency and productivity.

Navigator differentiates between two types of BPR projects:

  • Incremental change to an existing process, e.g. by fine-tuning the process, and

  • Fundamental change of the process by taking a “blank slate” approach to a wholly new design.

We differentiate as well BPR from lean management. Although BPR is an integral process of “lean”, we understand that many companies do not have the luxury of time, resources or an organisational culture to begin the long-term, comprehensive restructuring required by lean thinking.

A BPR project typically follows a strategic approach:

  • Assessment of strategic priorities and mission of the organisation and the process in question;

  • Identification and documentation of current processes, including steps taken, decisions made, people involved and timeline of events;

  • Analysis of bottlenecks, barriers, strengths and weaknesses in the current process;

  • Design, or “re-engineering” of a new process;

  • Testing and implementing new process.

We develop new processes, or refine existing processes, taking into account specific performance indicators, and assuring that the process can be implemented with in existing organisation.

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