Clients

Our clients include multinational companies as well as a wide range of companies focussed on one or more national or regional markets. We have also worked with International Financial Institutions, banks, private equity groups, insurers and a range of other clients.

Our consultancy projects are designed to add real value by delivering objective and comprehensive analytical services and actionable recommendations or results, based on a transparent, replicable process.

Our training and HR programmes are designed to lead to a measurable improvement in individual and organisational capacities and performance. We keep theory to its proper place, and emphasize real-world tools, tactics and methods, adapted to specific sectors, companies and organisational functions.

Project Management Cycle

In designing projects, we take into account the following general Project Management Cycle

  • Project Design refers to the mutual agreement on project inputs, outputs, deliverables and phases. This can be accomplished in the form of a tender proposal, based on a Terms of Reference (ToR), or direct request for proposals (RfP), in which we outline our methodology and approach for project implementation. In either case, we believe that a well-documented and mutually-agreed project methodology and work plan is necessary.

  • Contracting refers to the process of finalising the legal agreement between the client and Navigator and, if applicable, between Navigator and sub-contractors. The process of contracting is an important one, as it establishes the respective responsibilities and obligations of both sides in the agreement. In the case Navigator is employing sub-contractors, e.g. translators/interpreters, external specialists, the contract between Navigator and its sub-contractors is important, and should be reviewed by the client.

  • Mobilisation refers to the process of preparing and deploying consultant teams. We will likely have existing project obligations, so will require a “set up time” before being able to deploy on projects. There are often important logistical obligations to consider, such as travel planning, visa applications, and insurance requirements.

  • Execution is the process of active project implementation. This can include research, training, on-site analysis, etc. which leads to the fulfilment of specific project objectives and deliverables.

  • Reporting is the process of technical, administrative and financial reporting for a project. Reports are delivered in English and/or other languages, in electronic and/or printed form.

  • Assessment refers to the process of evaluating project impact. We are familiar with the OECD DAC Evaluation Cycle, and can implement this if required. In addition, we utilise a variant of the Phillips ROI process for training projects.

Project Sizes, Duration & Budgets

Our project budgets are divided between consultancy fees and expenses. Consultancy fees are invoiced per day, based on a set agreement per consultant and per function. Expenses include travel costs (flights, hotels, visas, etc.) and other potential cost categories (e.g. purchase of secondary research). All expenses are documented against legal invoices by providers (airlines, travel agents, hotels, etc.) and are invoiced at cost.

Our financial engagements are usually quite competitive by international standards, and we account for each budget agreed upon. A minimum project size is usually 5 days in duration, although we retain flexibility for special cases.